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Frequently Asked Questions
HOW TO CARE FOR MY ERAEN DUVET?
Washing an alpaca duvet with water would inevitably cause the wool to felt and render it unusable. However, there is no need to worry; alpaca wool is self-cleaning and air circulates well through it, meaning that frequent airing is sufficient to keep your duvet clean. Should an accident occur, you may use a damp cloth for spot treatment. You may also use a vinegar solution on your cloth for greater effectiveness.
For a major accident, a gentle dry cleaning program by a professional is recommended.
SMALL AMOUNTS OF WOOL ARE ESCAPING FROM MY DUVET, IS THIS NORMAL?
Eraen duvets are entirely natural, which is why we do not use chemically sealed textile casings to retain the fiber inside the duvet. We have carefully selected our cotton so that its weave is as tight as possible without altering the characteristics of alpaca wool. We all sleep differently, and some users may notice tiny amounts of wool escaping from their duvet, while others may not at all. There is no need to worry if this occurs; it is a natural phenomenon that varies in intensity depending on the sleeper, and it has been taken into account during the design of our duvets. After a few days of use, the duvet will stabilize.
WHY CHOOSE ALPACA WOOL?
Rare and precious, alpaca wool offers excellent thermal insulation, ideal for a year-round duvet. Naturally hypoallergenic and moisture-wicking, it ensures healthy and restorative sleep.
If you are looking for the ideal duvet for any season to always enjoy peaceful sleep, alpaca wool is perfect for you!
Outperforming duck or goose down, its lightness and insulating power make it an ultimate comfort choice, without the heaviness of traditional duvets.